Terms and conditions
These general conditions of sale apply to all orders placed on the website Carforkids.co.uk. The latter reserves the right to adapt or modify at any time these terms and conditions of sale. In case of modification to each order the general conditions of sale in force the day of the order.
1. OUR OFFER
1.1 All offers of products, services and delivery methods at prices quoted in Pounds, are valid in mainland United Kingdom within the limits of available stocks.
1.2 The items we sell to you are described and presented with the utmost care. If however, errors may have occurred, we can not be engaged on this fact.
1.3 Product images are for illustrative purposes only and may differ from the actual product.
2. ORDERS, ORDER VALIDATION AND ELECTRONIC SIGNATURE
2.1 Any confirmation of order constitutes an irrevocable acceptance which can not be questioned except within the limits envisaged in these general conditions of sale.
2.2 Any order confirmation automatically engenders the acceptance of the general terms and conditions of sale. This constitutes an electronic signature. This electronic signature has value between the parties in the same way as a handwritten signature.
2.3 You can place an order by identifying yourself or as a guest.
2.4 A confirmation email will be sent shortly after making your purchase. However, we have the right to terminate the contract in case the products are not available, have the wrong price or the amount has not been received.
3. PRICES AND PROMOTIONS
3.1 Prices are quoted in euros and take into account the current English VAT.
3.2 The price of products and services (excluding shipping costs) is the one indicated on the corresponding product sheet that you can find on our website.
3.3 Carforkids.co.uk reserves the right to modify the price of its products and services at any time, in accordance with the applicable legislation. The products or services that you order will be invoiced on the basis of the price in force on the site at the time of the validation of your order.
3.4 For promotions, the period of validity of these promotions is indicated in the product sheet, on the home page and at various places on our website.
3.5 Carforkids.co.uk makes the product reservation. When a product is pre-order it is indicated on the product sheet, you will be contacted by our customer service. The ordering process for a pre-order is the same as for an order in stock.
4. PAYMENT, DEFAULT OF PAYMENT, SECURITY AND REIMBURSEMENT
4.1 The payment of goods and delivery can be made by different payment methods as indicated on the website of the supplier at the time you place your order. The contract to terminate the contract immediately. Payment must be due before the delivery date and payment term must be a fundamental term of this agreement, violation or how many followers allow the holder to terminate the contract immediately.
4.2Carforkids.co.uk reserves the right to refuse to make a delivery or to honor an order from a consumer who has not fully or partially paid a previous order or with whom a payment dispute is in progress. administration.
4.3 We use Multisafepay as a payment provider. The details of your credit card are encrypted using SSL (Secure Socket Layer) and never transit unencrypted over the network. We have no access to these coordinates.
4.4 All refunds are made directly on the transaction that has been made unless otherwise stated. A refund takes several business days before you can receive it, this depends on several factors.
5. PROPERTY RESERVE CLAUSE
The products remain the property of Carforkids.co.uk until the complete collection of the order by our services. However, after delivery, the risks of delivered goods are transferred to the customer.
6.1 Orders placed before 19:00 business day will be processed the same day (for the busiest periods this may take up to 48 hours before the processing of an order) and all items in stock are available. (A business day is a day other than weekends and holidays).
6.2 You will receive an email from Vehiculepourenfant.fr giving you your tracking number. In the event of a dispute due to a delay in delivery or the incorrect seizure of an address by the customer, we limit ourselves to give you your tracking number.
6.3 If the delivery can not be delivered to your home, the supplier will inform you as soon as possible.
6.4 We offer 2 delivery methods:
6.4.1 Delivery 6 to 9 working days, free = 0,00 £
6.4.2 Delivery 2 to 3 working days, fee = 9.95 £
6.5 A request for reimbursement of transportation costs will be made if your package is late by more than 3 working days after the originally scheduled delivery date.
We proceed like this:
You ordered a product on Monday 10/06 before 19:00, with a paid delivery 2 to 3 working days. Expected date of delivery between Wednesday 12/06 and Thursday 13/6. If your package arrives on Friday 14/06. You can make a request for reimbursement of the delivery fees paid and Carforkids.co.uk agrees to refund them.
7.1 Our off-battery vehicles have a 6-month warranty. The battery and charger are guaranteed for 3 months.
7.2 When the car arrives, please check all components inside the box to make sure they are not damaged (broken parts, for example) before assembling the car. If a part is broken or the product does not comply with what you ordered, DO NOT mount the car, contact us immediately with photos and / or videos. We do not accept free returns within the 14 day return period if the car is assembled.
7.3 Please note: Small damages such as small scratches, bumps are not considered damage because they are due to the techniques used during the manufacture of the article. This is not a reason for reimbursement.
8. TECHNICAL ASSISTANCE
8.1 We can accept to repair all the products that come from Carforkids.co.uk
8.2 If you are a customer from Carforkids.co.uk is still under warranty, I send an email to customer service:
8.2.1 I send a photo of the damaged part (s), if necessary a video of the problem.
8.2.2 I give my order number and my name.
8.3 Our technical department is open every Wednesday, the files are processed in the same order of arrival. You will then need to receive an answer within 48 hours.
8.4 If you are not a customer of Carforkids.co.uk we try to do our best to help you the best that we can.
9. LIMITATION OF LIABILITY
9.1 If you are a consumer the Supplier shall not be liable to you for any loss or damage in circumstances where:
9.1.1 there is no breach of a legal duty owed to you by the Supplier or by its employees or agents;
9.1.2 such loss or damage is not a reasonably foreseeable result of any such breach;
9.1.3 any increase in loss or damage resulting from breach by you of any term of this contract.
9.2 Nothing in these conditions excludes or limits the liability of the Supplier for death or personal injury caused by the Supplier’s negligence or fraudulent misrepresentation.
9.3 If you are a business customer the Supplier shall not be liable to you for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill or otherwise), costs, expenses or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with this agreement.
10. DATA PROTECTION
The Supplier will take all reasonable precautions to keep the details of your order and payment secure but unless the Supplier is negligent, the Supplier will not be liable for unauthorised access to information supplied by you.
Product images are for illustrative purposes only and may differ from the actual product.
12. FACTORY PRODUCTION
The manufactured origin of a product can differ in separate parts. This doesn’t affect the usability of the product itself.